Terms of Service
Effective date: 10/29/2026
These Terms of Service explain how you may use the Russell's Gutters website, contact us, and participate in our text messaging program. By visiting www.russellsgutters.com, contacting us, or using our services, you agree to these terms.
1. Who we are and how to contact us
Russell's Gutters is the public-facing name of Russell's Handyman Service LLC.
Business name: Russell's Gutters
Legal entity: Russell's Handyman Service LLC
Mailing address: 25393 General Thomas Highway, Newsoms, VA 23874
Phone: 757-742-1240
Email: russellsguttersva@gmail.com
Website: www.russellsgutters.com
If you have questions about these Terms of Service, please contact us using the phone number or email above.
2. Website use and general information
The information on this website is provided for general information about our services. While we try to keep the information accurate and up to date, it may not always reflect the latest pricing, availability, or service details.
Nothing on this website is a binding offer. The specific scope of work, price, schedule, payment terms, and any warranty or guarantee for a job will be set out in the individual quote, estimate, invoice, or written agreement for that job. Do not rely on this website alone to make decisions about a specific project.
You agree not to misuse the website, attempt to interfere with its operation, or use it in any way that is unlawful or harms us or others.
3. Contacting us and providing information
When you contact us through the website, by phone, text, email, or other channels, you agree that the information you provide will be accurate and that you have the right to share it.
You are responsible for any information you submit, including photos, descriptions of your property, and details about the work you request. Do not send confidential or highly sensitive information through the website forms or by text.
4. No professional advice
Any information on this website, including tips or general guidance about gutters, drainage, or home maintenance, is for general informational purposes only. It is not professional advice tailored to your specific situation. You should consult with a qualified professional about your particular property and needs.
5. Text Messaging Terms
By providing your mobile phone number and the required consent, you agree that Russell's Gutters (Russell's Handyman Service LLC) may send you text messages related to your interactions with us. These may include:
- Responses to your inquiries
- Estimates and questions about requested work
- Scheduling and appointment confirmations
- Appointment reminders
- Service updates and follow-up messages
- Invoices and payment reminders
- Customer support and service-related messages
If you separately choose to opt in to receive promotional or marketing texts, we may also send you occasional messages about special offers, seasonal reminders, or other promotions.
Message frequency varies. Message and data rates may apply, depending on your mobile plan and carrier.
How to opt out and get help:
- You can opt out of receiving text messages at any time by replying STOP to any text we send.
- For help with text messages, you can reply HELP or contact us by phone at 757-742-1240 or by email at russellsguttersva@gmail.com.
Consent to receive promotional or marketing text messages is not required to purchase services from Russell's Gutters. You can still receive services even if you choose not to receive promotional texts.
We do not sell or share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.
6. Links to our Privacy Policy
For information about how we collect, use, and protect your personal information, including information related to text messages, please review our Privacy Policy page on this site.
7. Intellectual property
The content on this website, including text, images, logos, and other materials, is owned by or licensed to Russell's Handyman Service LLC and is protected by applicable laws. You may not copy, reproduce, or distribute website content for commercial purposes without our prior written permission.
8. Third-party services and links
Our website may include links to third-party websites or services (for example, payment processors, scheduling tools, or social media). We are not responsible for the content, policies, or practices of those third parties. Your use of third-party sites and services is at your own risk and subject to their terms and policies.
9. Disclaimer of warranties
The website and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, secure, or available at all times.
10. Limitation of liability
To the fullest extent permitted by law, Russell's Handyman Service LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website. Our total liability for any direct damages related to your use of the website will be limited to the amount, if any, that you paid to use the website (which is typically zero).
11. Changes to these Terms of Service
We may update these Terms of Service from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the effective date at the top of this page. The updated terms will be posted on this page.
By continuing to use the website after changes are posted, you agree to the updated Terms of Service.